Services

GramTrans

GramTrans™ is a cooperation between to specialised language technology companies, GrammarSoft ApS (Denmark) and Kaldera Språkteknologi AS (Norway). GramTrans™ offers high quality, domain-independent machine translation for the Scandinavian languages and English. All products are based on current research within the fields of natural language parsing (NLP), corpus linguistics and lexicography.

Kommaforslag and Ret Mig

Kommaforslag™ and Ret Mig™ are services wholly owned and developed by GrammarSoft ApS (Denmark). A Danish translation of these terms can be read at the Kommaforslag website.

Terms of Service

Prices

Unless specified otherwise, the prices quoted on the service’s website are subscription rates, and subscriptions will continue until cancelled. Prices include Danish VAT, independently of the currency used.

Delivery

All services are provided as an internet service. The service will be available immediately, as soon as your payment is registered.

In the case of negotiated commercial or institutional subscriptions, payment may be made by invoice/bank transfer, and login/password will be provided on the agreed delivery date, or upon payment. For delayed payment, a reminder fee of 100,- DKK may be charged, as well as current Danish debit interest fees for outstanding amounts (currently 2,5% per month).

Order cancellation

Orders from individuals have a 14 day cancellation period where you can get a full refund, provided you have not started using the service. Orders from companies or other commercial entities cannot be refunded.

Claims and liability

The services are actively being maintained and developed, and they are robust systems with a high availability ratio, but service interruptions can never be excluded completely, so GrammarSoft can guarantee neither zero errors nor zero interruptions. All users wishing to use the services, will do so at their own risk and liability.

Complaints have to be made to support@gramtrans.com without undue delay and at the latest 8 days after the date where user has received an invoice or noted a malfunction. As far as GrammarSoft is liable with regard to user’s complaint, liability will be limited to direct losses, and does not cover secondary damage and indirect losses such as turnover loss, loss of income etc., nor will GrammarSoft be liable in connection with user’s agreements with a third party.

Disclaimer of Warranties

The services are provided “as is”. GrammarSoft and its suppliers and licensors hereby disclaim all warranties of any kind, express or implied, including, without limitation, the warranties of merchantability, fitness for a particular purpose and non-infringement. Neither GrammarSoft, nor its suppliers and licensors, makes any warranty that the services will be error free or that access thereto will be continuous or uninterrupted. User is aware that service interruptions, server failure and other technical problems may occur, and will use the services at their own discretion and risk.

Limitation of Liability

In no event will GrammarSoft, nor its suppliers or licensors, be liable with respect to any subject matter of this agreement under any contract, negligence, strict liability or other legal or equitable theory for: (i) any special, incidental or consequential damages; (ii) the cost of procurement or substitute products or services; (iii) for interuption of use or loss or corruption of data; or (iv) for any amounts that exceed the fees paid by you to GrammarSoft under this agreement. GrammarSoft shall have no liability for any failure or delay due to matters beyond their reasonable control. The foregoing shall not apply to the extent prohibited by applicable law.

Force Majeure

In connection with sales/subscription, delivery and use exemptions are made as to force majeure (e.g. blackout, war, natural desasters, strike, fire, destruction of infrastructure or hard- and software). In the case of force majeure GrammarSoft can chose either to cancel the sale/subscription, or to implement delivery as soon as normal conditions have been reestablished. Under the force majeure clause GrammarSoft cannot be made liable for user’s possible losses from a lack of service or delivery.

Copyright and other rights

With the explicit exception of subscriber’s use of the services included in a given subscription, it is not allowed, without prior written consent, to partially or completely reproduce, copy, distribute, project or store material obtained from the services. All text, program code and graphics, as well as all language resources at the site belong to the copyright owners behind GrammarSoft.

Conditions of use

Without prior written consent or a separate commercial or institutional agreement with GrammarSoft none of the following is allowed:
Automatic use: all input to the services has to originate directly from a human user – specifically, it is not allowed to access the system through a program script or an automatic client
Multiple user accounts: every person/user has to have their own account. Logins and passwords are strictly personal and may not be passed on to a third party (other user). In the case of violation of this provision, a fine of DKK 4.000,- will be payable per violation, unless general liability claims warrant a liability sum in excess of this figure.

Confidentiality conditions

GrammarSoft stores some information concerning the input run through the services, in order to improve processing speed, processing quality, or linguistic research. This includes, but is not limited to, the following:

• The input in whole.
• The output.
• Users’s IP address.
• The precise date and time when the processing was performed.

If you intend to use the services for confidential texts, or need a high level of security for some other reason, please contact us for an individual solution.

General provisions

Reservations are made with regard to typing errors and document visualisation errors. Please note that changes in prices and product specifications may occur.

CVR 24231992 (GrammarSoft ApS)
support@gramtrans.com